Highways England will not be set a target to reduce delays but will be required to report on average delay, measured by time lost per vehicle per mile.
“Given that there are many factors that influence average delay, including the performance of the economy as a whole, some of which are not within the company’s control, we do not consider it appropriate to set a target for this measure, but the company should act in a way that will minimise delay as far as possible,” explains...
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