Carole Kenney, customer service and performance delivery director at Phoenix Commercial Collections has been elected to the executive of CIVEA, the trade association for the debt recovery sector.
She said: “I look forward to continuing to raise the profile and perception of the industry and being an advocate of best practice and high standards within the profession.”
Phoenix can currently draw on the knowledge of two former presidents of CIVEA and its predecessor ACEA, Fred Ternent and Paul Caddy, as well as having a current member of the CIVEA executive.
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