Capita retains TfL’s charging contracts

Transport for London has extended Capita’s contracts for managing the congestion charge, low emission zone (LEZ), and ultra low emission zone (ULEZ). The contract, worth £355m, extends Capita’s work on the schemes from October 2021 to October 2026. It includes extra work associated with the expansion of the ULEZ up to the north and south circular roads from October 2021, and running the registration and monitoring service for the capital’s Direct Vision Standards (DVS) for heavy goods vehicles. Capita anticipates recruiting and training an additional 900 staff to deliver the expanded service. The majority will be encouraged to work from home.