Why is he on the list?
Passenger Focus is the public body set up by the government to protect rail (and now bus) passengers.
What kind of year has he had?
After waging a successful campaign, Smith and his colleagues were handed the role of representing bus and scheduled coach passengers in England (outside of London), in addition to their role as rail users’ champion. They took on this task in April 2009, albeit initially in ‘shadow’ form.
What’s coming up in 2010?
From...
+40% more
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