NCP Manchester says its introduction of mobile customer support teams using bicycles to patrol car parks and check on daily systems maintenance is yielding results in customer satisfaction and is reducing the city’s carbon footprint. NCP’s head of marketing, Peter Mawson, told Parking Review: “The 'two wheels' concept forms a key part of our plans for the future. It allows mobile customer support (MCS) staff to reach all car parks in the city quickly and serve our customers...
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