Who could the new ‘mobility integrators’ be?

There’s a growing group of candidates ready to play the role of travel managers in the new era of combined mobility. Some are new arrivals, who could potentially displace rail and bus operators in their relationships with customers.

Peter Stonham

07 July 2011

Mobile phone payment systems are providing the opportunity for the telecoms industry to be a player in travel services

Information driven or automotive driven? Integrated journey planning websites like Traveline are a potential focus for the multi-modal travel purchase, but so might be new ways of providing motoring through car share schemes like BMW’s DriveNow

There is a potential revolution on the cards in how customers are offered their choices of how to travel. Rather than be faced with a myriad of options by different operators, each one of which offers an individual journey and requires separate research for information and a purchase transaction, the alternative could be a single source for the right combination to meet a traveller’s personal needs.

Information is already being presented in multi-modal integrated forms with journey...