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Dorset deluged with complaints as new bus contracts run into trouble

Buses

Andrew Forster
23 September 2011
Damory: complaints
Damory: complaints

 

Dorset County Council has launched an investigation into the  “unprecedented” problems with school transport services provided by one of its new contractors in the first two weeks of the new school term.

The council received hundreds of complaints a day from parents and teachers as children were left waiting for buses that turned up late or didn’t arrive at all. Public transport watchdog Travelwatch South West said it also received complaints of children being unable to...

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