The full impact of the legacy of FirstGroup’s historic approach to managing its UK bus division continues to unfold. The response to the economic downturn means mileage is 13% lower than three years ago, with fare rises that have delivered little yield but contributed to ongoing falls in patronage. Latest forecasts make for the most depressing reading yet in the continuing decline.
The company’s new chief executive Tim O’Toole and his UK bus managing director Giles...
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