Parking companies win 65.6% of private land appeals heard by POPLA

Ombudsman Services has reported on its first year as administrator of the BPA’s Parking on Private Land Appeals service

When Ombudsman Services was awarded a contract by the British Parking Association to operate the Parking on Private Land Appeals (POPLA) service it spent many months preparing before going live at the end of 2015. But, as the organisation’s first POPLA annual report reveals, practice was no substitute for real world experience.

When motorists breach terms and conditions in privately owned car parks, their vehicles will receive a parking charge notice. If the notice is left unpaid, the...

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