Passengers using Govia Thameslink services suffered the worst levels of disruption on the rail network, reveals a report by the National Audit Office (NAO) published today.
This is the largest franchise in the UK – made up of Thameslink, Southern and Great Northern - including four major London train services. The DfT awarded the contract in 2014, worth £8bn over seven years, after Govia Thameslink scored the highest of five bidders for its proposals on service quality and put...
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