Accessibility for all

Making our public transport system fully accessible to the mobility impaired – now there’s a worthy goal

Essex was one of the first local authorities to offer grants to bus operators to enable them to purchase low floor, easy access buses for registered local bus services. By 1999 we were able to sign our first voluntary quality bus partnership (QBPs). First Group provided low floor vehicles, drivers that received disability awareness and customer care training and a customer charter was published. The council provided enhanced infrastructure standards at the bus stops; built-up kerbs and better...

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