In the last two years, policy makers have embraced the argument that improving the reliability of public transport is just as critical as reducing congestion, says Yaron Hollander, a principal consultant at Steer Davies Gleave. A ‘reliable’ journey is one that takes approximately the same time every day and is not significantly influenced by factors that travellers cannot anticipate, Hollander adds, noting also that Sir Rod Eddington’s transport study in 2006 stated that, if...
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