The politics and power games of implementing MaaS

Mobility as a Service offers new potential for multi-modal travel across modes but also poses major governance challenges. Ben Foulser, head of transport and infrastructure technology at consultant KPMG, spoke to Geoff Dudley about how to successfully regulate and govern MaaS

16 February 2018

Ben Foulser

Public authorities could set the framework through which firms such as Uber operate, Foulser believes

One dividend from the rapid developments in information technology has been the emergence of the concept of Mobility as a Service (MaaS) in the form of the integration of multi-modal information, ticketing and payment systems. The idea of integrated transport systems is long-established but has often been frustrated by events. Yet MaaS apparently offers the opportunity for a new level of seamless door-to-door mobility by using just one platform and a single payment. The service can therefore...