Unity5 reports that it has achieved positive service performance statistics during the first quarter of the year.
The company develops systems and services for parking enforcement and management. Cloud-native products such as Zatpark are used by both public and private sector parking providers.
The company analyses its performance using the Zendesk system. The data for Q1 2024 revealed:
97.2% client satisfaction score
Average time to first response with customers was 22 minutes, with 50% of...
+70% more
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