1993 - 1997 customer relations assistant, and various roles, London Underground
1997 - 2000 customer relations manager (UK & Ireland), British Airways
2000 - 2001 franchise manager, Strategic Rail Authority
2001 - 2008 various roles, Train operators Southern, Stansted Express, Southeastern, Midland Mainline
2008 - 2009 business director UK bus, FirstGroup
2009 managing director, Greyhound UK (part of FirstGroup)...
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