Redbridge council has been criticised by the Local Government Ombudsman (LGO) for its treatment of a motorist whose car was clamped without prior notice by a bailiff firm working for the authority.
The complainant, called Ms Young (not her real name), was caught by the London borough’s CCTV system committing a parking offence at the end of May 2011. The next day she moved to a new address and promptly notified the DVLA, which updated its records in mid 2011. But by then Redbridge had...
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