Steve Bogg, Heathrow’s car park manager, runs a lot of car parking – 23,200 spaces in total. Up until 3 June, he was responsible for 21,700 spaces, and then on 4 June, he oversaw the commissioning of his 14th site, the 1,500-space car park serving the new Terminal 2 development, known as The Queen’s Terminal. As a major gateway to the £2.5 billion terminal, the car park is an integral part of the operation and had to work from Day One. Like the check-outs, baggage...
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