The Independent Appeals Service (IAS), which listens to appeals against parking charge notices issued by members of the Independent Parking Committee, has become an accredited alternative dispute resolution (ADR) provider.
The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 come into effect on 9 October.
The new regulations will require traders, once they fail to resolve a dispute through their own customer service efforts, to...
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