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Local authorities are making it easier to pay penalties online, but there is room for improvement, reveals a survey by Socitm

Be it holidays, music, ordering groceries or settling bills, online transactions are becoming second nature to many of us. Parking transactions are increasingly migrating online, with drivers now able to pre-book airport and town centre spaces, use their mobile phones to pay for parking on-street and at car parks as well as order resident and visitor permits online. 

And when a parking session goes wrong, it is common for parking operators to offer motorists the ability to pay fines...

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