Most drivers are broadly satisfied with the services on offer at motorway services areas, but major improvements are needed to the facilities provided for heavy goods vehicle (HGV) drivers, says independent watchdog Transport Focus.
The organisation’s new report, Take a Break, examines the views of drivers and road users on roadside facilities in the UK.
Jeff Halliwell, Transport Focus’s chairman, said: “People’s needs are largely functional. They want to use the toilet...
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