Developing an ethical approach to parking debt recovery

Ethical behaviour is vital for effective enforcement of parking on private land, say TRACE Debt Recovery’s Louis Ellis and CPM’s Tom Williams

A growing number of property owners are turning to parking management companies to ensure that the spaces they provide for customers, residents and employees are not abused. The front end of parking management schemes are signs setting out the terms and conditions for using a site, as well as consequences of ignoring these rules. The effectiveness of a parking management regime largely depends on site users believing that parking charge notices (PCNs) issued for abuse of the rules will be...

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