Reports published by the Office of Rail and Road (ORR) rarely attract significant amounts of media attention but there was an important exception to this on 20 September when no fewer than three national daily papers (The Daily Mail, The Times and The Guardian) featured details of the latest ORR report on their front pages.
“Passengers are routinely being failed by a chaotic rail industry, a damning official report concludes today,” The Mail said. “Bosses, ministers and...
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