Building trust and confidence in parking appeals

POPLA’s lead adjudicator John Gallagher looks back at a year in the life of the appeals service

Nearly half of all motorists who contested parking charges last year by taking their case to the Parking on Private Land Appeals (POPLA) service had their ticket cancelled, its latest annual report shows. Of the 58,522 appeals handled by POPLA, 23,771 (41%) resulted in the parking charge being cancelled. POPLA handles appeals about parking operators that belong to the British Parking Association (BPA)

John Gallagher, lead adjudicator of POPLA, said the figures – contained in the appeal...

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