Connected Vehicles Award: Parkopedia

British Parking Awards 2024

Parkopedia’s In-Car Payments service is an innovative solution that provides a neutral in-car platform for transaction providers. This industry-first platform enables drivers to find and pay for on-street and off-street parking, activate and pay for ‘pay-at-the-pump’ fuelling, pay for automated road and smart city tolls, and accurately locate, activate, and pay for EV charging.

Since the launch of In-car Payments, Parkopedia has the most in-car payment solutions in production globally, thanks to continued coverage improvements and strategic partnerships with the likes of Mercedes-Benz, Hyundai and Škoda.

In-car payments are transforming the future of transportation, with advanced payment systems simplifying the process of paying for vehicle-centric services from within the car.

According to Precedence Research, the global in-vehicle payment services market is projected to reach $19.66 billion by 2032, growing at a CAGR of 16.2% from 2023 to 2032. Parkopedia’s 2023 Global Driver Survey revealed that 64% of motorists worldwide value in-car parking payments, highlighting that there is already strong demand for such services.

Having a seamless in-vehicle solution addresses the inconvenience of needing to rely upon multiple smartphone apps or having to find working payment meters and the associated fragmented and often frustrating user experiences.

Even many new integrated solutions have provided poor UX (user experience) and unnecessary complexity, distracting drivers and delivering subpar experiences. Parkopedia’s In-Car Payments service addresses these issues by adding security and convenience to the driving experience.

This integrated, PCI-compliant platform is currently the only Single Sign-On multi-parking vendor solution in mass production within the automotive industry. It simplifies the aggregation of multiple suppliers and payment providers into one API, offering extensive coverage for OEMs. For drivers, the platform consolidates multiple global merchants into one account, streamlining payments for vehicle-based purchases and delivering a superior level of connected services.

The platform does not compete with transaction providers, but rather provides a neutral integration platform for payment providers to easily offer their services to drivers directly inside their vehicles as a line-fit solution – allowing the driver to pay for parking, fuelling, EV charging and tolls from the comfort of their vehicle, without the need for any additional authentication.

Deep integration also works with vehicle sensors to enable a seamless experience – which is not possible to achieve with disconnected smartphone alternatives. This allows for interaction between vehicle sensors and transactable locations, increasing driver engagement as the vehicle highlights where the driver can digitally pay for parking at specific locations where they can pre-book based on ETA or range. Also, once notified of low fuel, or low charge, drivers are presented with live fuel and charging pricing and guided to their preferred stations.

When at the location, the platform activates the pump or charger, initiates transactions and manages payments from the vehicle’s head unit with any loyalty benefits automatically applied and e-receipts generated to enable expense submissions. The platform unlocks new service markets for automakers to create tailored in-car user experiences and enables improved sales performance for service providers.

Automakers benefit from simplified integrations, as Parkopedia handles the full aggregation of suppliers and payment providers. The global Parkopedia team also maintains the platform, ensuring it remains effective and up-to-date. Full PCI data security compliance allows automakers to securely handle payment details, reducing complexity and associated costs.

Parkopedia’s Single Sign-On (SSO) functionality ensures consistency across commerce domains, saving time for drivers by removing additional authentication at the point of sale. When combined with in-car voice assistants, the platform enables easy, distraction-free purchases from behind the wheel. The platform also complies with PSD2 requirements (Europe), PCI-DSS, and uses Strong Customer Authentication (SCA) on sign-up for frictionless secure transactions.

Winner’s words

Lewis Johnson (Parkopedia): “I think we’ve won this award because we’ve delivered innovative solutions at scale to millions of drivers around the world that’s made the journeys of parking and fuelling so much easier. We’re making that journey in and out of work or to places of leisure a lot easier for them.“

The British Parking Awards

Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognise the leading examples of car park management, enforcement, design and team work.

The British Parking Awards 2024 ceremony took place at the Royal Lancaster London on 13 September.

Read and download the 2025 WINNERS EDITION of PARKING REVIEW by clicking HERE

To find out more about the competition and next year’s event check out the official website.
www.britishparkingawards.uk