When it comes to successful buses, ‘it’s good to talk’

Constant dialogue is key to bus partnerships

Anyone who is married or in a long term relationship will know that a successful partnership requires dialogue. Communication is the key. Each party must be able to express their views, and if there is a difference of opinion, there must be a willingness to compromise.

The same applies to the partnership that exists between transport operators and local authorities. However, in too many cases this union is a dysfunctional one, where each side digs in and holds out for what they want, and...