Four directors at First’s Devon &?Cornwall bus operations went ‘back to the floor’ for a day last month in a move that aimed to refresh their understanding and appreciation of the tasks done by the company’s 1,000-strong workforce.
Managing director Marc Reddy, commercial director Simon Newport, operations director Steve Grigg and Simon Marsh, the recently appointed engineering director, all swapped their normal daily routines for ones that saw them driving buses,...
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