Hospital parking needs sensitive treatment

Parking at hospitals is not a black & white issue, so systems and processes need to be flexible, says Joanne Brimblecombe

Torbay Hospital is a complex site

Torbay Hospital is a complex site

The issue of parking within hospitals evokes strong emotions and seems to be constantly in the news. Finding a balance between meeting the cost of delivering a service with providing a customer experience that is sensitive to the environment is not an easy task. When faced with having to upgrade its ageing pay & display systems, Torbay Hospital decided not to go down the camera enforcement route and, instead, opted to implement a new parking regime that uses a mix of barrier and pay &...

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