Build it (right) and they will come

Richard Dilks is chief executive of CoMoUK, the charity that promotes the social, environmental and economic benefits of shared transport. He was previously programme director for transport at the capital’s business lobby organisation, London First. Email: richard@como.org.uk

One of my lightbulb moments coming into this great job has been that shared mobility is seen by most people through a services lens. The focus is on the bikes, the cars, etc; then on who is going to use them; where they will do that; when; and so on. This is all very understandable and necessary. If you did not focus on those things, you would not have a successful shared mobility system on your hands. 

But these aren’t the only things to focus on. There’s the infrastructure...

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