Student uses AI chatbot to write parking appeal

A woman has used an artificial intelligence (AI) chatbot to successfully appealed against a £60 parking penalty charge notice.

When Millie Houlton received the PCN she said she was tempted to pay rather than spend time composing a letter. However, she asked ChatGPT AI system:

“Please help me write a letter to the council, they gave me a parking ticket.”

Chatbots such as OpenAI’s ChatGPT are designed to answer questions by finding information and presenting it in a...

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