Improving the passenger experience with contactless journeys
Contactless EMV is a payment channel that is well adapted to providing the simple, no-fuss, multi-operator and multimodal ticketing that passengers want.
Tap-to-pay using a bank card or mobile wallet makes public transport easier to use; while fare caps give passengers an experience of effortless value, removing the need to understand and analyse ticket prices.
This session will explore how investment in contactless technology is driving improvements in bus customer experience - and how providing passengers with data about their travel and payments history can further enhance their satisfaction.
We’ll look at how:
Chair: David Beer, Senior Manager, Transport Focus
Speakers:
Sean McLaughlin, Group Senior Solutions Manager, Go-Ahead Group
Greg Hepworth, Head of Product, Passenger
Sheryll Ricketts, Solutions Consultancy Lead, Littlepay
TransportXtra is part of Landor LINKS
© 2024 TransportXtra | Landor LINKS Ltd | All Rights Reserved
Subscriptions, Magazines & Online Access Enquires
[Frequently Asked Questions]
Email: subs.ltt@landor.co.uk | Tel: +44 (0) 20 7091 7959
Shop & Accounts Enquires
Email: accounts@landor.co.uk | Tel: +44 (0) 20 7091 7855
Advertising Sales & Recruitment Enquires
Email: daniel@landor.co.uk | Tel: +44 (0) 20 7091 7861
Events & Conference Enquires
Email: conferences@landor.co.uk | Tel: +44 (0) 20 7091 7865
Press Releases & Editorial Enquires
Email: info@transportxtra.com | Tel: +44 (0) 20 7091 7875
Privacy Policy | Terms and Conditions | Advertise
Web design london by Brainiac Media 2020