HS1's parking team are on the fast track to success

High Speed 1’s customer service assistants are central to delivering a high quality parking service, Dave Pye tells Mark Moran

Managing station car parks requires providing rail travellers with a hassle-free experience that lets them focus on catching their train. They should also feel confident about leaving their car for hours or days at a time. High Speed 1 (HS1) is the railway between St Pancras International in London and the Channel Tunnel. HS1 connects London to the Continent via high-speed Eurostar services to Paris, Disneyland, Lille, Marseilles, Brussels and beyond. It also links the capital to Kent, with...

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