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Diamond Bus pays penalty for poor timekeeping in W Mids

BUSES

Andrew Forster
20 August 2018
Diamond: compensation to passengers
Diamond: compensation to passengers

 

The West Midlands traffic commissioner has fined Diamond Bus for failing to meet the Senior Traffic Commissioner’s punctuality targets.

Nick Denton called the operator to a public inquiry after monitoring about 1,440 Diamond Bus services in Redditch and Kidderminster last year by Driving and Vehicle Standards Agency (DVSA) officers found about 21 per cent were outside the Commissioners’ one minute early and five minutes late window for timekeeping. Denton had also received customer...

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