MANY DEMAND responsive transport (DRT) services suffer low levels of public awareness and a perception they are for the elderly and mobility impaired, according to a new report.
Passenger watchdog Passenger Focus worked with Suffolk, Worcestershire and Hampshire councils to explore user perceptions of DRT services, which many councils see as a cheaper option than supported buses.
“There was consistently low awareness of DRT services among the potential users we spoke to,” Passenger...
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