Midlands Connect has requested £20m from the DfT to develop an account-based ticketing system that will facilitate contactless ticketing with fare capping across multiple modes and operators.
Known as ‘Broker’, the system reflects lessons that Midlands Connect has learnt from Transport for the North’s failed ABBOT (Account-Based Back Office Travel) abortive project to develop a similar customer offer.
“Broker is not a ‘single back-office’...
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