National Highways is making changes to Dart Charge, the barrierless payment system for vehicles using the Dartford Crossing over the River Thames.
The crossing comprises two bored tunnels and the cable-stayed Queen Elizabeth II Bridge.
A new service provider, Conduent, will become responsible for vehicle identification, payment processing and account management. Emovis continues to issue and handle enquiries for penalty charge notices.
National Highways undertook customer research to ensure...
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