As the people who engage with the public in the real world, civil enforcement officers have become a source of intelligence and inspiration for Adam Palser since he became chief executive of NSL in 2015. He has set out to empower the CEOs to change and develop the business by sharing their experiences and ideas.
“Since joining NSL I have been getting to know the sector and I have learned that our CEOs really know the business. Who better to help run a better business?” he...
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