Monthly journal Parking Review has been the definitive source of news and intelligence on the UK and international public and private parking sectors since 1989.

A welcome change

Excel Parking is building up its team’s hosting skills, says Gary Dearden

03 July 2017
Gary Dearden
Gary Dearden

 

Excel Parking Services is seeking to improve the customer service skills of its on-site and back office staff by adopting a training programme that is widely used across the retail and hospitality sector. Excel held a ‘Principles of Customer Service’ training course under the auspices of WorldHost last month. 

WorldHost was the customer service provider chosen for ‘Gamesmakers’ who interacted with competitors, spectators and visitors during the London 2012 Olympics....

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