Solihull Council in the West Midlands has adopted a pair of sister software systems that have helped it simplify the way it deals with challenges to parking and bus lane fines. The use of correspondence and interactive public information platforms developed by Barbour Logic has enabled the council’s in-house parking team to manage an increase in challenges. The council’s contactor, NSL, fields 24 civil enforcement officers, who cover all on-street parking, as well as the 4,500...
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