‘Payment anxiety’ could hamper EV transition

Paythru survey reveals impact of overly complicated EV charging experience

Electric vehicle drivers face many issues when it comes to booking and paying for chargers, according to a survey by payment specialist Paythru.

The survey of 200 EV drivers found many frustrations, which will need to be addressed to support faster EV uptake. The findings include:

87% of EV drivers use multiple payment options at different chargepoints, despite a preference for universal solutions

87% have had to download a brand new app in order to pay

61% have left the chargepoint because of...