The Mobile's future in passenger transport

Mobile phones are setting a new direction for how passenger transport functions and relates to its customers

Mobile phones have changed our lives - not least how we communicate whilst travelling. Now they are set to change the whole of the passenger transport business and its relationship with its customers.

Near Field Communication (NFC) is the technology that everyone is talking about, but mobiles play a part in every aspect of travel: the phone has become much more than a means of communication. It is a universal ticket-wallet, travel document, timetable, work tool,  source of distraction and...