Engaging with the public paid off during London 2012

A key feature of the Olympic Games were the joint communication plans agreed by LOCOG with all local authorities. These achieved efficiencies through joined-up communications and planning, and also integrated into the work carried out by Transport for London (TfL) on the Games Lanes.

The engagement process for all venues and local authorities was run in partnership between LOCOG, local authorities and, where applicable, TfL. Iain Killingbeck, the LOCOG Transport stakeholder manager, was...

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