Views sought on MaaS code of practice

DfT seeking new business models that package different modes and services together into one application or platform to make the planning and payment of trips easier for consumers

The Solent Transport MaaS project is part of the £28.8m of funding allocated from the Department for Transport’s Future Transport Zones programme. The regional MaaS app will be the first multi-city product in the UK

The Solent Transport MaaS project is part of the £28.8m of funding allocated from the Department for Transport’s Future Transport Zones programme. The regional MaaS app will be the first multi-city product in the UK

Department for Transport (DfT) has launched a new Consultation seeking views on the content that could be included in a mobility as a service (MaaS) code of practice.

The consultation closes at 11:45pm on 3 May 2022.

Guidance is available here

This consultation is the third in a series of public consultations on MaaS, following the publication of the Future of Mobility Urban Strategy in March 2019 and the Future of Transport regulatory review: call for evidence on micromobility vehicles, flexible bus services and MaaS, which concluded in July 2020.

'Mobility as a Service’ (MaaS) is defined as ‘the integration of various modes of transport along with information and payment functions into a single mobility service’ (Future of Mobility: Urban Strategy, 2019). 

This latest Consultation is proposing that a MaaS code of practice could be used to:

• provide guidelines for new entrants to the market and incumbent MaaS platform providers to aid navigation around the relevant legislation

• support new businesses in the MaaS industry to make decisions in line with government goals

• encourage MaaS platform providers to include carbon data for each route offered, helping consumers choose lower carbon journeys

• provide best practice examples of MaaS solutions

• assist local authorities in developing or considering MaaS platforms to operate in their areas, developing local solutions that build on nationally agreed standards

The DfT says it wishes to gain further evidence on the development of the content of the code of practice. "In response to the increasing availability of data and digital capability in transport, we are seeking new business models emerge that package different modes and services together into one application or platform to make the planning and payment of trips easier for consumers."

A summary of responses was published in November 2020. This consultation aims to build on our 2019 and 2020 work. In our previous call for evidence, we asked respondents for their views on the usefulness of a MaaS code of practice. The majority of respondents were in favour of a code that could help provide clarity by highlighting the roles and responsibilities of various actors in the MaaS ecosystem, provide guidance on central government objectives and highlight areas of best practice for MaaS solutions.