The DfT’s management of a shared services system which cost more than it was designed to save has been described as “stupendously incompetent” by Chairman of the House of Commons Public Accounts Committee, Edward Leigh.
At the outset, the Department estimated the programme - designed to implement shared services projects - would cost £55 million to set up, with net benefits of £57 million. Current forecasts indicate that it will cost £121 million, with a net...
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