Having qualified as a solicitor, Anthony Smith worked for five years as principal consumer lawyer for the Consumers’ Association, publishers of Which? This was followed by a year as the legal consultant for Consumers International, a worldwide federation of consumer groups. He became Chief Executive of Passenger Focus. Having qualified as a solicitor, Anthony Smith worked for five years as principal consumer lawyer for the Consumers’ Association, publishers of Which? This was followed by a year as the legal consultant for Consumers International, a worldwide federation of consumer groups. He became Chief Executive of Passenger Focus.