New West Coast franchise MD will be Richard Parry

Richard Parry has been appointed to be managing director of the new Intercity West Coast franchise just awarded to First Group. He headed the bid having previously worked with Tim O’Toole First Group Chief Executive as acting MD and Deputy MD for London Underground. First says he has extensive experience of operational delivery, customer service improvements and stakeholder engagement and will be supported by First’s commercial and revenue development expertise from elsewhere in its...